FREQUENTLY ASKED QUESTIONS

Are You Qualified and Registered?

Yes, Andre is a qualified Three Phase Electrician and registered at the Department of Labour as a Three Phase Wireman (35813(IE)) and an Electrical Contractor (FS01115(IE)) since October 2019.

Andre is thus competent to address electrical issues in residential (normal households), commercial (office buildings) and industrial (factories). 

St Electrix is also registered as a (Pty) LTD at CIPC: 2018/292771.

Which Areas Do You Serve?

Most services are rendered in St Helena Bay.

What Payment Methods Do You Accept?

1. Cash (upon completion of the  job).
2. Card payment on-site (upon completion of the job).

What Are Your Service Fees?

1. Transport Fees (AA rates per km; currently R4,18/km).
2. Call Out Fees: R500 (Includes the first hour of work) and thereafter R400 per hour.
3. After-hour Fees = R950 (Includes the first hour of work) and thereafter R600 per hour.
4. Big projects & COC's = 50% deposit and 50% upon completion of the job.
5. Materials' Price = Cost price + 20% handling fees.

Requesting A Quote?

Please contact St Electrix via:
Cellular/whatsapp: 0820512022;
Email: stelectrix@gmail.com

Quotes done in St Helena Bay are free of Charge.  

Do You Offer After-Hour Services?

Yes, after-hours and emergency electrical services are available for urgent faults, power failures, tripping issues, and other critical electrical problems requiring immediate attention.

What Safety Measures Do You Follow?

We strive to follow all safety measures as stipulated in the Electrical Installations Regulations (SANS 10142) and the Occupational Health and Safety Act on a continuous basis.

Do You Offer Warranty Or Guarantee For Your Work?

Yes. All workmanship is carried out to industry standards and applicable regulations, with a workmanship guarantee on installations and repairs. Manufacturer warranties on supplied equipment and materials also apply where applicable.